Questions, answered
How do the hats fit?
Every ADD9 hat is one size, with an adjustable snapback that fits most adult heads (about 21.5"–23.5").
How much is shipping, and how long does it take?
Standard shipping in the US is $6, or free when you order 2 or more hats, and takes 5–7 business days. Express is $14 and takes 2–3 business days. We only ship within the US for now.
What’s your return policy?
Unworn hats with tags can be returned within 30 days of delivery for a full refund. Email us and we’ll send a return label.
Are the designs printed or embroidered?
Embroidered. Every design is production-quality flat stitching, digitized for the cap it sits on so it stays crisp for years.
How do I wash my hat?
Spot clean with cool water and a little mild soap, then air dry on a form or a rolled towel. No dryer, no dishwasher.
Is this official merch?
No. ADD9 is independent. Every design is an original, fan-inspired interpretation of a musical reference, with no official artist, label or tour affiliation.
What if nobody gets the reference?
Then you’re wearing a well-made hat with a good-looking design. Every hat has to stand on its own first; the reference is a bonus for anyone on the same wavelength.
How do I reach you?
Email hello@add9hats.com and a real person will get back to you within a day or two.